Themes compatibility

This article shows that our themes are all-purpose. Our themes are compatible with:

Various devices

  • Fullscreen desktops
  • Portable devices

All popular web browsers

  • Google Chrome
  • Microsoft Edge
  • Firefox
  • Safari
  • Opera

Zendesk plans

  • Guide Professional
  • Guide Legacy
  • Themes customization is also available as an Add-on for Zendesk Support Team, Professional, Enterprise, and Elite plans;

Applicable Zendesk versions

  • Guide


  • All the 40+ languages supported by Zendesk;

Help Center pages

  • All the Help Center pages.


  • Zendesk Guide Lite plan doesn't support customized templates, so our themes are not compatible with it.
  • Zendesk Support Essential plan doesn't support an Add-on for template customization, so our themes are not compatible with it.
  • The Web Portal (the previous version of Help Center) is not compatible with our Themes! Learn more about different versions of Zendesk here.
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